Frequently Asked Questions About Carpet Cleaning

If you have a specific question give us a call or e-mail us and we’ll be happy to answer your questions.

How often should I have my carpets professionally cleaned?

Most carpet manufacturers recommend and/or require their carpet be professionally cleaned at least once per year.

The preferred method of cleaning by most manufacturers is “hot water extraction” also known as steam cleaning accomplished with a truck mounted carpet cleaning unit.

However, a lot really depends on your living environment, the size of your family and if you have pets. A family of 5 with two pets may require professional carpet cleaning every 6 months, while a couple with 1 child is likely to require professional carpet cleaning only once per year.

How long does it take to dry?

Drying time depends on three things, volume of air-flow, temperature and humidity outside, and the amount of moisture still left in the carpet. After the carpet cleaning service is complete we will make recommendations based on the weather conditions at time of appointment.

Our dry times average between 2 to 6 hours. As we clean the carpet, we also extract the excess water. Then we go over the cleaned areas a second time, known as a dry pass, to ensure that as much moisture as possible is extracted from the carpet.

Are there any other fees or charges?

Absolutely not!

Beware of carpet cleaning Bait & Switch tactics.

We do not sell you a useless marketing plan claiming you can drink the water we clean with or by disguising a 45 year old process (steam cleaning) by renaming it as empowered.

We use 100% bio-degradable products along with a method that has worked for over 45 years.

Every 10-15 years someone creates a new way to sell you a new and different gimmick that sounds great, but in the end is just an extremely overpriced gimmick.

We do what works best and we guarantee it 100% or it’s FREE! No other company in the industry is willing to do that, but we are.

Our process works, leaves no residues and is 100% guaranteed or it is FREE!

We do not charge more for heavily soiled areas and we do not nickel and dime you with fees and service charges.

If you want a great quality clean provided by an honest, locally owned company, call Wiltek Carpet Cleaning. You’ll be glad you did.

Are there any chemical odors or fumes?

Our products have no harmful chemical odors, no fumes and our process leaves no residues behind.

We use only the safest and most effective products specifically designed for safe and healthy professional carpet cleaning. They dry residue free, ensuring your carpet will stay cleaner longer.

Residue not only creates more dust and dirt, but it also creates static on the carpet surface which allows dust and dirt particles to cling creating spots just days after cleaning.